FAQs

What type of hardware do we need to run Unified Solutions?
Unified Solutions is versatile and can be used in any hardware. There is no need to change any of the user's current hardware. Unified Solutions install...
Fri, 26 Nov, 2021 at 10:05 AM
How many users can be logged in simultaneously?
Unified Solutions is hosted on Microsoft's powerful Azure web system which allows unlimited users simultaneous access without any pressure on the servers.
Fri, 26 Nov, 2021 at 11:39 AM
Is your software secure and how do you handle/secure backups?
Unified Solutions is based entirely in the cloud. Our software is hosted on the powerful Microsoft Azure web system and it uses the same encryption as the U...
Sat, 27 Nov, 2021 at 5:51 AM
How long do you keep records?
As a standard practice we do not delete patient report data.
Sat, 27 Nov, 2021 at 10:33 AM
Can we Print Hard Copy Reports?
It is easy to print a copy of any PCR directly from the QA screen in Unified Solutions. Unified Solutions does not currently support batch printing, however...
Sun, 28 Nov, 2021 at 1:15 AM
How to Check Login Attempts
1. Once you are in the home screen for Unified Solutions, click on your Username on the right hand corner of the screen.   2. A right drawer panel w...
Sun, 28 Nov, 2021 at 2:35 AM
How to Save a Signature to Your Account
Adding a signature can be a useful tool that saves time. The user will no longer have to manually sign documents, as the system does it for you. 1. On t...
Sun, 28 Nov, 2021 at 2:41 AM
How to Install the Latest Version of CloudPCR
1. Once you are in the home screen for Unified Solutions, click the username on the right hand corner of the screen. 2. A right drawer panel will ...
Sun, 28 Nov, 2021 at 2:44 AM
Can I create a custom report?
If there is a particular report that is currently unavailable in our offered reports, send us a chat through the Help button on the Unified Solutions homepa...
Sun, 28 Nov, 2021 at 2:53 AM
Is there a Separate Narrative Field and How many Characters are Allowed?
The PCR narrative has its own menu located at the left navigation and is an unrestricted field. To accommodate the user’s needs for long narratives, there i...
Sun, 28 Nov, 2021 at 2:59 AM