CloudPCR has created a feature that allows users to essentially create an "other" option for the drop-down list for each field so that they can create a more detailed answer. It is called Aliasing.
Step-by-Step
1. To use this feature you either need to select the Create A New PCR button on the homepage or edit an existing PCR.
2. Next click the plus sign button that is next to the drop-down field name that you would like to modify.
This will create a pop up that is shown below:
3. You are able to create a custom text that your agency and billing department will be able to view and then use the export to state as drop-down to select the option in the drop-down list that was the closest option to what you needed, this is the option that will be exported to the state.